SM Global Package Benefits and Process

With the announcement of TVXQ’s comeback concert, and the Return of the KINGS, there are probably hundreds of international fans who, like me, will flock to South Korea in the Fall for the concert.

Tickets are often very difficult to get, especially prized seats.  Therefore I strongly the SM Global Package!  It doesn’t include AirFare, and there are not “Concert Ticket Only” options, but the package is chock full of goodies and fun!

I have personally participated in 14 SM Global Packages, so I consider myself a veteran, and would like to impart my knowledge of the process with you!  Just to give you an idea of the prices, although the last one I attended was for TVXQ’S Special Live T1ST0RY – &…! Tour in May 2015.

Global Package Reservation List

NO. Reservation Number Title Name Price Payment Remark
1 20150524-5080 [PREMIUM] TVXQ! SPECIAL LIVE TOUR – T1ST0RY – &…!
SuperiorHTL-SGL
BSP1 SuperiorHTL-SGL Single
TB1 Primium upgrade
K K $ 500.0 COMPLETED
2 20150524-5078 [PREMIUM] TVXQ! SPECIAL LIVE TOUR – T1ST0RY – &…!
SuperiorHTL-SGL
ASP1 SuperiorHTL-SGL Single
TA1 Primium upgrade
K K $ 500.0 COMPLETED
4 20150508-109 TVXQ! SPECIAL LIVE TOUR – T1ST0RY – &…!
SuperiorHTL-SGL
BSP1 TB-TVXQ!-Ticket
TB2 SEATING ticket
(Stand 1F)
K K $ 799.0 COMPLETED
5 20150508-107 TVXQ! SPECIAL LIVE TOUR – T1ST0RY – &…!
SuperiorHTL-SGL
ASP1 SuperiorHTL-SGL 1 Single Room
TA2 SEATING ticket
(Stand 1F)
K K $ 799.0 COMPLETED
6 20141108-15 TVXQ! SPECIAL LIVE TOUR – T1ST0RY – Premium package
DeluxeHTL-SGL
BDL1
T1 Ticket
K K $ 379.0 COMPLETED
7 20141108-14 TVXQ! SPECIAL LIVE TOUR – T1ST0RY – Premium package
DeluxeHTL-SGL
ADL1 DeluxeHTL-SGL 1 Single Room
K K $ 379.0 COMPLETED
8 20141028-7 TVXQ! SPECIAL LIVE TOUR – T1ST0RY –
DeluxeHTL-SGL
BDL1 Ticket
TB2 SEATING ticket
K K $ 879.0 COMPLETED
9 20141028-6 TVXQ! SPECIAL LIVE TOUR – T1ST0RY –
DeluxeHTL-SGL
ADL1 Ticket
TA2 SEATING ticket
K K $ 879.0 COMPLETED
11 20140802-3 SMTOWN LIVE WORLD TOUR IV in TOKYO
SuperiorHTL-SGL
C1 SuperiorHTL-SGL 1 Single Room
TA1 Ticket
K K $ 1,049.0 COMPLETED
12 20131107-3404 SMTOWN WEEK
G-SJ-SuperiorHTL-SGL
G-4 Single Ticket Package Single
TG2 STAND / SEATING ticket (Especially Selected Area)
K K $ 699.0 COMPLETED
13 20131107-2516 SMTOWN WEEK
F-TVXQ!-SuperiorHTL-SGL
F-4 F2-TVXQ!-Ticket
TF2 STAND / SEATING ticket (Especially Selected Area)
K K $ 569.0 COMPLETED
14 20131107-362 SMTOWN WEEK
E-TVXQ!-SuperiorHTL-SGL
E-4 E2-TVXQ!-Ticket
TE2 STAND / SEATING ticket (Especially Selected Area)
K K $ 569.0 COMPLETED
15 20130911-31 SMTOWN LIVE WORLD TOUR III in TOKYO SPECIAL EDITION
Standard
C-1 Standard Single
TA1 Ticket
K K $ 1,050.0 COMPLETED
16 20121021-11 TVXQ! LIVE WORLD TOUR “CATCH ME” in SEOUL
Global Standard
A-4 TVXQ! Global Standard
TA4 STANDING ticket
K K $ 1,329.0 COMPLETED

So for more recent, updated comparison, Girls’ Generation is currently holding SM Global Package application for their Fan Meeting in August 2017, and I will share the information here.

First rule of thumb:  REGISTER FOR YOUR ACCOUNT NOW on GLOBAL.SMTOWNTRAVEL.COM.  This will help you log in quickly when the global packages open.  You won’t want to delay because the packages sell out very quickly!

Girl’s Generation Information:

Basic disclaimer:

* For the characteristics of concert tour and local situation, tour schedule (Date and Time)can be changed. If participants can not join the tour schedule because of their flight schedule such as the date and the arrival time in KOREA, SMTOWN TRAVEL TEAM does not take any responsibility of it.
*If many people try to purchase the package at the same time, the payment page may not show on your screen. When you purchase our global package, the reservation page would be automatically changed to paypal payment page. If you ignore all the following steps and send money to our paypal account individually, the reservation would be considered absolutely invalid. In addition, if the invoice has not come to your paypal e-mail account, please contact us +82-2-6240-9360. (Operating hour: M-F 10:00 A.M. ~ 19:00 P.M. (KST)

*Taking a suitcase(luggage bag) inside is prohibited. If you bring your suitcase, you might not be able to get admittance to the venue. In this case, SMTOWN TRAVEL TEAM does not take any responsibility regarding this issue.

*The return bus heads to the hotel will depart 40 minutes after the concert is finished. If you are late without letting your tour guide know that you will be late, you will have to return to the hotel on your own.

*If you leave your personal belongings on the bus and do not return 40 minutes after the concert is finished, the bus will leave as it is explained above, and if the personal belongings are missing after bus leaves, SMTOWN TRAVEL TEAM does not take any responsibility regarding this issue as well. We kindly ask your cooperation and understanding.

* Please read carefully description of the package below.

1. Package Introduction

 Host city

Seoul, Korea (Olympic Hall)
 Concert date & Time 5th August 2017 (SAT) at 19:00 (*scheduled)

 Inclusions

Accommodation (1N2D), Transportation & guide (on the event day), Fan meeting ticket, Souvenirs, Snack

 Exclusions

Flight tickets, Travel insurance, Meals not mentioned above, personal expenses etc.

*There is NO ticket only package.

  1. Schedule

[Notice]

  • 1. The basic schedule of global package is planned as 1 Nights and 2 days (A course). The time plan for each package will be announced later. If you can’t join tour schedule because of your own flight schedule such as date and time of arrival to Korea, SMTOWN TRAVEL TEAM (S.M.C&C) does not take any responsibility of it.
  • 2. Schedule can be changed without any notice.
  • 3. At the moment that you finish your payment, you will receive payment confirmation email from PayPal. You are able to check your reservation status on your “MY PAGE” as well. If you see “COMPLETED” on your status, the reservation for your package is successfully made. The confirmation voucher (email) would be sent 1~2 weeks before the concert day.

1) ” A “course (1N2D)

 A course Schedule  Meal 
 

5th August

(Sat)

•  Arrival in Seoul

  • Individual Hotel check-in at front desk (Please show your passport at the front desk)
  • Check-in at the S.M.C&C tour desk: Ticket draw / Pick-up Merchandise Pre-order receipt / Collect S.M. C&C souvenirs
  • (We will inform you the opening hours of tour desk further.)
  • Move to the Venue
  • Watch 2017 Girls’ Generation 10th Anniversary Fan meeting at 19:00
  • Provide snack
  • Transfer to Hotel
  Bf: X

Lunch: X​

Snack: O

 

 

6th August

(SUN)

 

•  Individual Check-out at the hotel

  • Move to Airport
  • Departure from Seoul

 

 X​

 

 

* Depending on the local situation, the tour scheduled could be changed. 

 

  1. About MD(Concert official merchandise) Pre-order service

*  MD (merchandise) pre-order will be proceeded via online website not at the S.M.C&C tour desk. We will inform more details about it only for global package purchaser later. (If you haven’t received any information at least 4 days before on the concert date, please contact us.)

*** When we start merchandise pre-order service, we will announce its available period on our website as well, so please check it. If you haven’t received any information from the mentioned period, please contact us. After merchandise order period ends, we do not accept any order since then.

*  Depending on the local situation, we can get MD order at S.M.C&C tour desk without using our online system. If we provide MD pre-order service at S.M.C&C tour desk, we will announce it in advance.

*  We might not be able to provide each of the items picture depending on the situation.

*  We do not accept any questions about official MD before we start to sell online.

*  If there are too many people who want to purchase any certain item, you may be able to purchase through drawing system.

* When you purchase global package, please put your e-mail address with gmail, yahoo, or hotmail account. When we send information, our e-mail system can’t send email to you if you have account such as qq, docomo, or ne.jp etc.

 

  1. Benefit
  1.   

    General A

    (1N2D)

     

    Deluxe /

    Economy Packages

    1. Fan meeting ticket

    2. S.M.C&C global package souvenirs

    3. Official merchandise online pre-order service

    4. Transportation & guide on the Fan meeting day

    5. Snack (only once)

* Accommodations are included in all Packages.​

** We might not be able to provide pre order service depends on the local situation.

 

  1. Preliminary Hotel List
  2. ​ You can’t choose the particular hotel(hostel) you desired to stay in the preliminary hotel list below. Please choose the ROOM TYPE ONLY.

*  The information of each Hotel will be given via e-mail for each participant as soon as possible. Thank you for understanding in advance.

 Hotel Grade  Hotel List
 Deluxe  

 Economy •  URBAN PLACE (http://www.urbanplaces.co.kr/view/index.do?SS_SVC_LANG_CODE=ENG)

•  ​HOTEL PEYTO (http://www.peytohotel.com/view/index.do?bsnsCode=11&propertyNo=11&SS_SVC_LANG_CODE=ENG​)

•  ​​PARK HABIO (http://www.hotelparkhabio.co.kr/)

** Your hotel could be changed to the same grade hotel depending on the local situation.

  1. Package Plan

*Your reservation will be confirmed only if your payment is completed within 2 hours. Otherwise, your reservation will be cancelled automatically. Vacancies are posted on this website under Seat status, so please check it regularly.

[Global Package Price]

*The ticket type for all the participants is SEATING.

​*About consecutive Seats & Room Type Change for Single Package Purchasers: We do not accept consecutive seats & room type change request (to twin) from single package purchasers.

*About Consecutive Seats: We will provide the consecutive seats for Twin

* We do not accept any requests for sharing the same room with your friends.

* Due to the room availability conditions, it is possible to stay different hotels during the package even if you have purchased the same accommodation type of packages.

Course Hotel Grade Plan Room Type Price(USD) Status 1 Pax Price
1N2D
Course A
Fanmeeting: on 5th August
5th August ~ 6th August
DeluxeHTL GGFM-A-DL1 Single
( 1 person)
$429.0 closed $429.00 USD
GGFM-A-DL2 Twin
( 2 people)
$369.0×2
$738.0
closed $369.00 USD
EconomyHTL GGFM-A-EC1 Single
( 1 person)
$329.0 closed $329.00 USD
GGFM-A-EC2 Twin
( 2 people)
$289.0×2
$578.0
closed $289.00 USD

* Please choose the Global Package first.

* Please choose the Global Package first.

[ International taxi (pick-up service information) ]

International taxi officially appointed by the Seoul Metropolitan Government to serve foreigners speaking English, Japanese, Chinese.

 

You can make reservation by calling or e-mail.

operating hours: Mon~Fri: 09:00~18:00

Sat: 09:00~13:00

Closed on Sunday & holidays

 

Websitehttp://www.intltaxi.co.kr/Home/index

Call: +82-1644-2255

inquiry: reserve@intltaxi.co.kr

 

** You can get 5,000 KRW discount (applied only Incheon airport) please put SM on remarks column(online) or say SM customer(call))

 

example of online,

** Incheon International airport Information desk (Operating Hours : 24hrs)

 1) Between gates 4 and 5, Desk No #23
2) Between gates 8 and 9, Desk No #46
** Gimpo International airport information desk (operating Hours: 10:00 ~ 23:00)
​  International Arrivals Floor between gates 1 and 2

 

  1. Booking Notice
  • It is presumed that the purchaser and the attendee is the same person. Otherwise, the ticket will be revoked immediately without a prior notice and payment back isn’t acceptable.
  • Your passport must be valid for at least six months.
  • It is advised that you buy travel insurance before departure, as it is not included in the Global Package.
  • Depending on your nationality, you might be required to issue an entry visa. Please refer to the website of the Ministry of Foreign Affairs, Republic of Korea.(http://www.mofat.go.kr/ENG/visa/application/index.jsp?menu=m_40_10)
  • During the tour, there will be video recording, photo taking for the purpose of the report about the tour. It is presumed that the participants have agreed with their portrait rights.

 

  • Taking a suitcase(luggage bag) inside is prohibited. If you bring your suitcase, you might not be able to get admittance to the venue. In this case, SMTOWN TRAVEL TEAM does not take any responsibility regarding this issue.
  • The return bus heads to the hotel will depart 40 minutes after the concert is finished. If you are late without letting your tour guide know that you will be late, you will have to return to the hotel on your own.
  • If you leave your personal belongings on the bus and do not return 40 minutes after the concert is finished, the bus will leave as it is explained above, and if the personal belongings are missing after bus leaves, SMTOWN TRAVEL TEAM does not take any responsibility regarding this issue as well. We kindly ask your cooperation and understanding.

 

*** Please check the availability of the seats or place in the venue. If you have problems with mobility or need a seat for disabled person, please contact us via e-mail or Q&A board before making a reservation.

*** If the date is delayed or the award is cancelled, global package will be also cancelled. SMTOWN TRAVEL team does not take any responsibility. If the tour package is cancelled, we will give you full refund.

 

  1. Payment and Cancellation Policy
  • The payment should be made on PayPal.(PayPal: https://www.paypal.com
  • Your reservation will be confirmed only if the payment is completed within 2 hours. Otherwise, your reservation will be cancelled automatically.
  • You can either pay in full or in installments.
  • For Japanese customers, we recommend you pay in installments on Paypal because of maximum credit line 100,000 yen of personal payment.
  • Enquirers regarding PayPal should be made to PayPal.
  • Onceyour reservation confirmed, you cannot change your plan.The change can be made by cancelling the existing reservation and re-purchasing another package. The cancellation fee will be charged according to the cancellation policy.
  • You cannot cancel the reservation by yourself after completing the payment on PayPal.
  • If you want to cancel your reservation, you can either write on the Q&A board or send us an e-mail to travel@smtown.com.
  • When informing us regarding the cancellation, please add [Cancel Request]in front of the title.
  • Cancellationperiod & Cancellation charge

* Please check the cancellation period and the penatly fee which could be applied to you.

* The total price of the selected package determines the amount of the penalty.

* The cancellation time when you send your request on the Q&A board or email is based on the Korea local time (GMT+9)

 

[Cancellation penalty]

     –  From July 4th to July 5th​: 10% Cancellation penalty

–  July 6th​ to July 12th​ : 30% cancellation penalty

–  July 13th​ to July 19th : 50% cancellation penalty

–  July​ 20th to July​ 26th : 70% cancellation penalty

​-  July​ 27th to August 2nd : 90% cancellation penalty

–  From August 3rd : 100% cancellation penalty​

 

  1. The guidance from S.M.C&C

[About the Reservations]

  1. What is the maximum number of people that can be reserved at once?

Reservations, including your own, can be made up to the maximum of 2 people. We do not take request for Triple room or consecutive seats more than 3.

 

  1. Where can I edit my personal information?

Your personal information excluding your name and e-mail address can be edited on ‘My Page’. To change your name or e-mail address, please write on the Q&A board. (Your name must be the same as the one on your passport.)

 

  1. Is it okay to arrive/depart on the different date from the tour schedule?

You can choose the flight schedule as our official tour schedule. As it is mentioned above, you should extend your stay on your own and there is no refund or discount upon your late arrival. The hotel which you are assigned to stay will be informed via e-mail later on.

 

  1. How do I cancel my reservation?

In case you want to cancel your reservation, you can either write on the Q&A board or send us an e-mail to (travel@smtown.com)

 

[About the Hotel]

  1. Can I stay at same hotel and watch the admission with friends who booked package separately?

We cannot guarantee you and your friends can stay in same hotel, although we only provide consecutive seats for Twin package purchaser.

 

  1. How can I check-in and check-out the hotel?

Please show your passport at the front desk of the hotel you booked when you arrive at / departure from the hotel depending on your flight schedule. We will inform you our tour desk operating time later on.

 

  1. I would like to extend my stay at the hotel.

After receiving the hotel confirmation e-mail you can do it on your own or send request to SMTOWN TRAVEL TEAM via e-mail (travel@smtown.com). Depending on the hotel availability, we will help you to extend your hotel.

 

[About the Concert Tickets]

  1. Can I change package plan and the ticket after booking completed?

Once your reservation confirmed, you cannot change your plan. The change can be made by cancelling the existing reservation and re-purchasing another package. The cancellation fee will be charged according to the policy.

 

  1. My friend and I purchase single package each. Is it possible to get consecutive seats for the ticket?

No, we provide consecutive seats according to the package type. We only provide consecutive seats for Twin package purchasers. We do not respond any inquiry about consecutive seats.

 

  1. Can you provide wheelchair and special seating?

Depending on the local circumstances, it might be unavailable to provide wheelchairs and special seating. If you have a problem with mobility and needs seats for disable, please contact us in advance. *We do not provide chair for standing ticket so please choose seating ticket.

 

[Other questions]

  1. Can we use transportation on the day we join the tour and where can I put my luggage bags?

We basically provide a tour bus on the day of awards. Please keep your valuables in a locker at the venue. Don’t leave them on the tour bus. We do not take any responsibility for any loss of valuables.

 

  1. Can I get a stamp on my S.M. Passport?

You can get a stamp on your S.M Passport at the S.M. PASSPORT booth nearby venue.

 

  1. Can I bring foods or beverages inside?

No food or beverages is permitted to the venue.

 

[Reservation of Teenagers & preschool children]

  • A teenager (under 18 years old) should submit the written consent of a guardian. Request form to Q&A board or SMOTOWN TRAVEL TEAM e-mail and please send document (PDF) back via e-mail.
  • No need to submit consent if accompanied by a guardian.
  • Children under 6 will not be admitted. (We don’t have children fare.)

 

[The seats]

  • You will draw your seat at the hotel tour desk. (The tour desk operating hours: To be announced.)
  • The seats are drawn based on your reservation type SGL/TWIN A representative of the reservation can ticket drawing at one time.
  • Please bring your official passport for the identification. (S.M. Passport is not acceptable)
  • You have only one chance to draw the ticket.
  • Please note that we do not permit the return or exchange of the ticket.
  • We are not responsible for your lost tickets.
  • Those who cannot attend the ticket draw on the first day can receive the ticket on the day of awards.
  • You can find seat number and place when you draw the ticket at S.M. C&C tour desk.
  • If you want to seat together with your friend, please purchase twin package with your accompany. We do not accept consecutive seat request from two different single package buyers.

 

[Notices for Entrance]

 

  • Recording and filming behaviors are illegal acts, related Act for performance copyright and artists or agency’s publicity right. Any recording electronic devices such as digital camera, video camera is not permitted during the performance except cell phone.If you caught by using your cell phone as recording or filming purpose, venue security immediately ask you to be out with no refund. Inevitably, if you bring recording and filming possible electronic devices, please keep your items into cloakroom in venue. Staffs will check whether you have any recording devices or not at entrance of the venue. If you have recording devices, you cannot go inside directly so please keep your stuff at cloakroom. If you get caught by carrying electric devices and using those, venue securities will delete all data of tape film and memory sticks etc. and immediately ask you to be out. Spread, sharing, replication and production of any data related to this event through the internet or any kinds of medium are subject to legal penalty.

 

  • Lighter, firecracker and inflammable items is strictly prohibited in the concert hall for the safety. Although, LED prop, banner, unofficial fanlight and personal supporting items that could disturb other audience is are not allowed and venue securities will take it at the entrance according to concert policy.

 

  • Gifts, wreath or fan letters to the members are not accepted at this event.

 

  • Please aware above the precautions; Host, Organizer and SMTOWN TRAVEL TEAM (S.M.C&C) does not take any responsibility about disorder and accidents caused by your lack of awareness and disobedience of staff instruction during the awards.

 

More details will be updated later and if any problem caused because of your lack of awareness or ignorance regarding notice for entrance above, you can get a disadvantage.

 

The event can be successfully held only when there is full support and cooperation from all the participants. Thank you.

 

+++++++++++++++

This will give you all the general idea of fan meeting pricing.  Since SM has not officially announced whether or not TVXQ’s reunion will be a fan meet or concert, pricing can vary.

In May 2017 there was an EXO Global Package for EXO’luXion and here are some of the goodies that were included:

2 NIGHTS & 3 DAYS package

DAY 1:

1. Arrive at Hotel Lobby and check in to SM Information Desk
2. Pick up Pre-Ordered Merchandise and SM Global Package Goods (exclusively produced for GP participants)

SM Travel pouch – (1) foldable tote bag, (2) discount coupons for SMTOWN @ COEX Artium, (3) info booklet about SMTOWN @ COEX, (4) ID lanyard, (5) tour sticker, (6) luggage tag, (7) note paper for EXO fan letter (more on this later), (8) surround viewing movie ticket, (9) concert venue map
SM Travel freebies – tour poster & EXO standing doll diorama (all members) – make sure you have room for these big things in your luggage, or be ready to carry them home!

3. Finally this is where you draw for your ticket… yes DRAW! It’s by sheer luck where you sit, BUT, you do get to Pre-Order STANDING section or Seated section, and it’s usually excellent seating. I’ve never been disappointed. Once I even got FIRST ROW!

DAY 2

1 SMTOWN at COEX Artium, GP lunch & attending concert!
Meet at 6:40am and separate into the group numbers written on lanyards. Each group will have its own tour guide and tour bus, most speak English, but sometimes you get the ones that only speak Japanese or Chinese!
a. SMTOWN: Surround viewing of T1ST0RY Live & …! at Coex Artium: the screen literally surrounds the audience by 270 degrees. (If you look closely, you will spot me on the front row of the movie!) LOL
b. SMTOWN: LIVErary Cafe, SUM Celebrity Shop & SMTOWN Studio: After surround viewing, you have ONE HOUR of free time at COEX.
4F: LIVErary Cafe
2F: SUM Celebrity Shop
3F: SMTOWN Studio
FAN LETTERS TO TVXQ! The mail box to TVXQ is located at SMTOWN Studio! Staff explained that we could use our two sheets of paper to make the prettiest fan letter possible – and the members would each take a photo with the best looking letters! (CHANGMIN PICKED MY LETTER!!! Yes I used lots and lots of stickers and pretty hearts)!!!
c. LUNCH at Coex (restaurant near SMTown Artium in the mall) Your seat will be decorated with TVXQ! – posters, placemats and coasters.
2. LOTTE Duty Free – Been here so many times that I give it a miss, and stay at Coex (just let the guide know)! If TVXQ still promoted MISSHA then I would go, but since they don’t I won’t. Still, for first timers it’s worth it because the tour guide hands out TVXQ! free goodies after the shopping. If you don’t go to Lotte Duty Free, you will need to catch the subway or taxi to the concert venue on your own, because the tour bus goes straight from Lotte DF to the venue!
3. TVXQ! CONCERT – You can meet up with the rest of your GP participants here! Don’t worry about your bus, the number is on your lanyard! For EXO the tickets were not given out at the hotel, fans were given a voucher and they could be redeemed at the concert venue. Fair warning, if you choose standing ticket, expect pushing and shoving. Sorry but it happens. Regardless of age or race, fans are fans. My first Catch Me concert in 2012 in Seoul I passed out because I was pushed and shoved and squashed. Never again. Mama Kat is too old for Mosh Pits! T_T You will get an after concert snack of donuts on the bus ride back to the hotel! If you didn’t drop off your fan letter at Coex, you can give it the next morning at 6am!

Anyways I hope this all helps and hope to see you all in Korea for TVXQ comeback!

Reference EXO-L Account

 

 Category: News Performance

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